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Contact Us
We're ready to help. Contact us over the phone or through the mail or check the Frequently Asked Questions.
Call
  • Toll Free: 1-888-403-9000
  • Automated services 24 hours a day, 7 days a week
  • Access to Customer Service Representatives:
    Monday-Friday (excluding Bank holidays)
    8:30 a.m. to 11:00 p.m. eastern time
    Saturday and Sunday 9:00 a.m. to 10:30 p.m. eastern time
Mail
  • Deposits and payments
    When depositing personal checks, make them payable to yourself and write "for deposit only" on the back of each check. Also, please write your Charles Schwab Bank account number on the back and remember to endorse the check. All deposits (including deposits sent using overnight services) should be mailed to:

    Charles Schwab Bank
    5190 Neil Road, Suite 100
    Reno, NV  89502-8532

    Other correspondence
    Charles Schwab Bank
    P.O. Box 4987
    Greenwood Village, CO  80155-4987

Visit
  • Charles Schwab Bank
    Retail Main Office
    5190 Neil Road, Suite 100
    Reno, NV  89502-8532
  • Note: Charles Schwab & Co, Investor Center offices are unable to accept Schwab Bank account deposits or assist you with detailed questions about your Schwab Bank accounts.
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