We're ready to help. Contact us over the phone or through the mail or check the Frequently Asked Questions.
Call
Toll Free: 1-888-403-9000
Automated services 24 hours a day, 7 days a week
Access to Customer Service Representatives:
Monday-Friday (excluding Bank holidays)
8:30 a.m. to 11:00 p.m. eastern time
Saturday and Sunday 9:00 a.m. to 10:30 p.m. eastern time
Mail
Deposits and payments When depositing personal checks, make them payable to yourself and write "for deposit only" on the back of each check. Also, please write your Charles Schwab Bank account number on the back and remember to endorse the check. All deposits (including deposits sent using overnight services) should be mailed to:
Charles Schwab Bank 5190 Neil Road, Suite 100 Reno, NV 89502-8532
Other correspondence Charles Schwab Bank P.O. Box 4987 Greenwood Village, CO 80155-4987
Visit
Charles Schwab Bank
Retail Main Office
5190 Neil Road, Suite 100
Reno, NV 89502-8532
Note: Charles Schwab & Co, Investor Center offices are unable to accept Schwab Bank account deposits or assist you with detailed questions about your Schwab Bank accounts.
