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Contact Us
We're ready to help. Contact us over the phone or through the mail or check the Frequently Asked Questions.
Call
  • Toll Free: 1-888-403-9000
  • Automated services 24 hours a day, 7 days a week
  • Access to Customer Service Representatives:
    Monday-Friday (excluding Bank holidays)
    8:30 a.m. to 11:00 p.m. eastern time
    Saturday and Sunday 9:00 a.m. to 10:30 p.m. eastern time
Mail
  • Deposits and payments
    When depositing personal checks, make them payable to yourself and write "for deposit only" on the back of each check. Also, please write your Charles Schwab Bank account number on the back and remember to endorse the check. All deposits (including deposits sent using overnight services) should be mailed to:

    Standard Mailing Address
    Charles Schwab Bank
    Post Office Box 52114
    Phoenix, AZ  85072-9714     		Overnight Mailing Address
    Charles Schwab Bank
    2423 E. Lincoln Drive
    Phoenix, AZ  85016

    Other correspondence
    Charles Schwab Bank
    P.O. Box 52083
    Phoenix, AZ  85072-2083
Visit
  • Charles Schwab Bank
    Retail Main Office
    5190 Neil Road, Suite 100
    Reno, NV  89502-8532
  • The Reno Main Office of Schwab Bank is open from 8:30am to 4:30pm PT, Monday through Friday.
  • Note: Charles Schwab & Co, Investor Center offices are unable to accept Schwab Bank account deposits or assist you with detailed questions about your Schwab Bank accounts.
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